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The Sustainability Gap: Why Projects Still Miss the Mark (and How to Close it)

  • Writer: Thiru Jallendran
    Thiru Jallendran
  • Jun 25
  • 3 min read

Sustainability ambition across infrastructure and major projects has never been higher.

Targets around carbon, resource use, and broader ESG outcomes are now standard. Ratings schemes are well established. Clients are clearer than ever about what they expect projects to achieve.


And yet, there’s a persistent issue across the industry:


Projects still fall short of their sustainability potential.

Not because of a lack of intent- but because of a gap between ambition and delivery.


Ambition is growing. Delivery is under pressure.

On paper, most projects start strong. Clear targets are set. Frameworks are defined. Commitments are made early- often during planning or concept design.


But as projects move into procurement and delivery, competing pressures emerge:

  • Programme constraints

  • Cost pressures

  • Constructability challenges

  • Evolving scope


Sustainability, if not embedded properly, becomes vulnerable. It shifts from being a driver of decision-making to a compliance exercise- something to be reported on, rather than something that actively shapes outcomes.


Where things break down

In our experience, the gap between ambition and delivery is rarely caused by a single issue. It’s typically the result of a few consistent breakdown points.


1.        Sustainability enters too late

By the time sustainability requirements are being actively managed, key design and procurement decisions have already been made. At that point, opportunities are limited- and often expensive to recover.


2. Procurement doesn’t fully align

Sustainability is included in procurement, but not always in a way that drives behaviour. If it isn’t clearly weighted, measurable, and tied to outcomes, it risks becoming secondary to cost, programme, and reputational considerations.


3. Value engineering works against outcomes

Late-stage cost pressures often lead to sustainability initiatives being reduced or removed. Without clearly defined “non-negotiables”, these are typically the first elements to be challenged.


4. Accountability is unclear

When sustainability is seen as “everyone’s responsibility”, it can quickly become no one’s priority. Strong outcomes require clear ownership across client, designer, and contractor teams.


5. Data doesn’t drive decisions

Projects are getting better at collecting and reporting sustainability data. But data on its own doesn’t deliver outcomes.


The critical question is: is that data influencing decisions in real time?



What high-performing projects do differently

Projects that deliver strong sustainability outcomes don’t treat it as an overlay. They integrate it into how the project is designed and delivered from the outset.

A few key differences stand out.


1.     They embed sustainability early

High-performing projects bring sustainability into:

  • concept design

  • option selection

  • early contractor involvement

This ensures sustainability influences decisions when it matters most—not after they’ve been made.


2.  They align procurement with outcomes

Procurement processes are structured to:

  • clearly define sustainability expectations

  • link requirements to measurable outcomes

  • create incentives for delivery

This shifts sustainability from a “requirement” to a performance driver.


3. They define what can’t be traded off

Successful projects are clear about what matters most.

By establishing sustainability “non-negotiables” early, they reduce the risk of outcomes being eroded through value engineering.


4. They create clear ownership

Roles and responsibilities are well defined.

Sustainability isn’t siloed, it’s integrated, but accountability is still explicit across the project team.


5.  They focus on decision-making, not just reporting

Data is used actively:

  • to inform trade-offs

  • to guide design changes

  • to support delivery decisions

Reporting becomes a by-product of good decision-making, not the goal.


From ambition to delivery: what this looks like in practice

This shift from ambition to delivery is something we’ve seen firsthand on major infrastructure projects.


On Sydney Metro Northwest, sustainability outcomes were strongest where they were embedded early, particularly through procurement and design integration, rather than applied retrospectively.


Clear ownership, aligned incentives, and close integration with delivery teams made the difference between targets on paper and outcomes that were actually achieved on site.


We’ll be sharing a deeper dive into this project in an upcoming case study.


Closing the gap: practical steps

For organisations looking to move beyond compliance and towards performance, a few practical steps can make a significant difference:


  • Start early

    Integrate sustainability into concept design and option development—not just delivery.

  • Strengthen procurement

    Make sustainability requirements clear, measurable, and outcome-focused.

  • Set non-negotiables

    Define what must be protected as projects evolve.

  • Clarify ownership

    Ensure accountability sits across the project—not just with one function.

  • Use data to drive decisions

    Focus on real-time insights that influence outcomes, not just reporting metrics.



Moving beyond compliance

The industry doesn’t have a shortage of sustainability ambition. What’s needed is a stronger focus on how that ambition is delivered.


Closing the sustainability gap isn’t about adding more frameworks or reporting requirements, it’s about embedding sustainability into the decisions that shape projects, every day, from concept through to delivery.


That’s where the real value lies.


Get in touch to learn how we can support you on your sustainability journey.


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